Organizations today rely on technology to operate efficiently. It is a major part of their communication internally, with vendors and clients. It houses the vital information that sets them apart from their competitors. It protects information about their clients and patients. It bolsters productivity and profitability. When it does not work often times we cannot work. Our managed services maintain and keep this vital tool performing optimally so that you can too. How do we accomplish this? Here are some of the services we offer.
We monitor and make sure your technology is online and at optimum performance 24 hours a day. We proactively look for way to improve, update, and secure your network.
When our systems detect there is an issue a request is made to resolve in your behalf. Often the issue is resolved before a human ever notices it.
We make sure your software is always up to date. Whether from Microsoft, Apple, or third parties your workstation will have the latest security and software updates.
We manage your anti-virus client and firewall rules so that your network and devices are secure. We get alerts in real time to address any potential incidents immediately.
We have a help desk you can reach out to via phone call, text, email, or create ticket to find the assistance you need. All of these requests are tracked so we ensure your issue is documented and resolved.
We monitor and make sure your systems are backed up and ready in case of an unforeseen disaster. We implement three different backups to ensure it can be recovered.
Security and Compliance - 60%
We can help you to identify key areas in which we can improve performance and security. In addition to using software to identify potential needs we can discuss your processes and determine which technologies can help. We find in a short conversation we can identify potential needs and solutions.
Business technology, simplified.
© 2023 techiest, inc. - All Rights Reserved
13031 McGregor Blvd. Suite 15