Careers

Want to join our team?

We’re a fast growing IT Managed Services Provider.

techiest might be for you if you’re interested in:

  • Technology
  • Challenging and rewarding work
  • Being part of a team
  • Establishing relationships
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Customer Success and Support Agent

The Customer Success and Support Agent (CSSA) advocates for solutions provided by techiest and offers basic support remotely or in-person.

This position uses marketing tools, like HubSpot, along with email and phone calls to reach out to potential customers. They try to be as helpful as possible and provide information and answer questions about techiest solutions. The CSSA will help transition potential customers to customers through email quotes, follow up emails and calls. They will help match customers to solutions and champion for the customer as part of the sales and onboarding process.

The CSSA also provides basic (Level 1) support for customers IT environment via email, phone or in-person visits. They may perform equipment installation and follow repair or preventative maintenance guides for laptops, desktops and related software....

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Our Values

Success

We want to drive success in ourselves, our business and our customers.

Passion

Passion, personally and professionally, makes all the difference in our lives.

Genuine

Be genuine, honest and forthright.

Together

We're in this together. Let's work as a team.

Innovative

Constantly improve who you are, what you do and how you do it.

Fun

Above all else, have fun doing it!

Interested in working with us?

Apply Online